The Morrow Market (“we,” “us,” or “our”) operates www.themorrowmarket.com (the “Service”), a local marketplace connecting customers in Morrow County, Ohio and the surrounding area with farmers, makers, and small producers. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
- Account information: name, email address, phone number, and password (stored hashed).
- Order information: products purchased, delivery or pickup address, order history.
- Payment information: processed by Stripe. We do not store full card numbers on our servers.
- Vendor information: for sellers, business name, EIN, payout banking details (handled by Stripe Connect), and product listings.
- Device & usage: IP address, browser type, pages visited, and basic analytics to improve the Service.
How we use your information
- To process orders, payments, and deliveries.
- To send transactional notifications about your account, orders, and pickups by email and SMS.
- To support vendors with order alerts, payouts, and platform tools.
- To prevent fraud, enforce our Terms, and comply with legal obligations.
- To send occasional product updates (only if you opt in).
SMS messaging
By providing your phone number and creating an account or placing an order, you consent to receive transactional text messages from The Morrow Market related to your account, orders, and deliveries. Message frequency varies based on your activity. Message and data rates may apply. Reply STOP to any message to unsubscribe, or HELP for assistance. We do not sell, rent, or share your phone number or SMS opt-in data with third parties or affiliates for marketing purposes.
How we share information
We share information only as needed to operate the Service:
- Vendors: when you place an order, the relevant vendor receives your name, order details, and delivery information.
- Service providers: Stripe (payments), Twilio (SMS), Resend (email), Supabase (data hosting), Mapbox (maps), and Vercel (web hosting).
- Legal: if required by law, court order, or to protect rights and safety.
We do not sell your personal information.
Cookies
We use cookies and similar technologies to keep you signed in, remember your cart, and measure basic usage. You can disable cookies in your browser, though parts of the Service may not work as expected.
Your choices
- Update or delete your account at any time from your account settings.
- Opt out of SMS by replying STOP. Opt out of marketing email via the unsubscribe link.
- Request a copy of the personal data we hold about you by emailing us.
Children
The Service is not directed to children under 13. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. Material changes will be posted on this page with an updated “Last updated” date.
Contact us
Questions about this policy or your data? Email hello@themorrowmarket.com.